https://ssw.com.au/rules/document-dis…

Work can change quickly. So, if decisions and discoveries haven’t been documented, it can cause significant pain down the line.

For example, if a new developer takes over the Work Item, they might be confused or uninformed. Therefore, when the requirements of a Work Item change or critical information is found, these details should be accessible to everyone on the Scrum team.

0:00 | Introduction

0:22 | The problem not having an audit trail

0:52 | An example of documenting a decision

1:15 | When should you document a decision?

1:28 | Using Notepad

1:46 | Using emails

2:05 | Using Azure DevOps PBIs

2:13 | The 5 Benefits

2:25 | Check out our rule and learn more

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Piers Sinclair – https://www.ssw.com.au/people/piers-s…

Piers is a Solution Architect with more than 7 years experiences in databases and software development. He is especially proficient in Scrum, .Net, Azure, SQL, DevOps and GitHub. He has been involved in many industries including Retail, Logistics and Job Management.

When it comes to developing software, Piers has a passion for efficient development processes, designing quality solutions and building robust software architecture.

He is very interested in understanding the way systems work and coming up with innovative solutions to complex problems. He speaks Chinese and has a keen interest in China. In particular, he is passionate about the successful management of Chinese IT teams and is one part of the bridge that connects SSW Australia and SSW China.

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For more information about SSW’s web application consulting services, please visit https://ssw.com.au/ssw/Consulting/Web…


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About the speakers

About the speakers

Piers Sinclair

Piers is a Solution Architect with more than 7 years experiences in databases and software development. He is especially proficient in Scrum, .Net, Azure, SQL, DevOps and GitHub.

He has been involved in many industries including Retail, Logistics and Job Management. When it comes to developing software, Piers has a passion for efficient development processes, designing quality solutions and building robust software architecture. He is very interested in understanding the way systems work and coming up with innovative solutions to complex problems.

He speaks Chinese and has a keen interest in China. In particular, he is passionate about the successful management of Chinese IT teams and is one part of the bridge that connects SSW Australia and SSW China.

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