Explore how AI is transforming businesses right now! In this video, Ulysses Maclaren from SSW walks us through the innovative ways AI is being used at Tina CMS. From automating customer interactions to analyzing vast amounts of data and even managing sales leads, AI is revolutionizing workflows. Whether you’re curious about custom GPTs, streamlined booking systems, or AI-driven content creation, this video demonstrates the practical benefits AI offers today. Ready to see how you can integrate AI into your business? Watch now!


00:00 | Introduction

00:35 | Adding AI chat to improve customer support

01:02 | Developers leveraging AI for troubleshooting

01:33 | AI-enhanced CRM with HubSpot

02:00 | GPT for lead prioritization

02:45 | AI for website traffic analysis

03:16 | Custom GPT for social media and multilingual marketing

03:45 | Streamlined booking system with AI

04:26 | Introducing Yak Shaver – AI for task automation

05:43 | AI integration into Tina CMS: Alt text & meta descriptions

06:35 | Content generation using AI in Tina CMS

07:30 | Conclusion & Invitation for Consultation

Links: https://www.ssw.com.au/consulting/art…

Need help? https://www.ssw.com.au/consulting

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Get in touch:
Ulysses McLaren – SSW TV Host and Sydney General Manager
About: https://www.ssw.com.au/people/ulysses…


#SSW #AIintegration #TinaCMS #CustomGPT #YakShaver #BusinessAutomation #AIinBusiness #SoftwareDevelopment #GPTTechnology #SSWConsulting


For more information about SSW’s consulting services, please visit https://ssw.com.au/

V7 – Marcus

About the speakers

About the speakers

Ulysses Maclaren is the General Manager of SSW, a role he has excelled in since 2006. As the right hand to Adam Cogan, Ulysses is instrumental in ensuring the company's operations run seamlessly, combining strategic oversight with hands-on leadership to drive the company forward. His adeptness at working under pressure, coupled with a keen focus on cultivating a family-like atmosphere at SSW, underscores his commitment to not just meeting, but exceeding, both team and client expectations.

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