Come Visit Us in Oz

Join Luke Cook on a primer to the rich tapestry of Australian culture!

In this video, we showcase some of the most exciting things to do in Australia.

From exploring the stunning Great Barrier Reef to hiking in the breathtaking Blue Mountains, there’s something for everyone in this incredible country.

We invite you all to come and visit us in Australia and experience all that it has to offer.

So pack your bags and come join us Down Under!

👋 Get in touch:

We’re always looking for exceptional candidates at SSW – https://www.ssw.com.au/ssw/employment/

About the speakers

Luke Cook

Luke has spent the last 15 years in the Fintech and Paytech industry, designing and building software solutions that are used by thousands of Australian businesses. He has worked closely with the ATO in many of their industry initiatives, including SuperStream and Single Touch Payroll. Luke enjoys solving complex business processes in ways that make things easy for everyday users.

Stop Using 👍 Wrong in Teams | Adam Cogan

A quick communication tip from Adam Cogan: don’t use 👍 as a catch-all response when someone assigns you a task in Teams, Slack, or Google Chat. In the example Adam gives, if a task will take about five minutes, a thumbs up is too ambiguous because it does not clearly say whether you’ve read it, agree with it, are doing it now, or will do it later. Instead, use 👍 for agreement, 👀 to show you’ve seen the task and are actively working on it, and then replace 👀 with ✅ once the task is done. It is a small change, but it removes ambiguity and cuts down unnecessary follow-up messages.

How to record a done video in SSW | Sylvia Huang | SSW Rules

Sylvia Huang from SSW shares her SSW Cultural Exchange experience from Hangzhou, China to Australia

4 Essential Sales Tips for Engineers | Adam Cogan

Not a salesman? No problem. Adam Cogan shares 4 practical tips to help engineers navigate sales meetings with confidence. Learn how to stop “selling” and start solving, how to talk numbers without the awkwardness, and why being transparent about your process wins more clients.

Do you explain why you’ve deleted or updated an appointment? | Adam Cogan | SSW Rules

Ever wonder why a meeting was moved or cancelled? Adam Cogan explains the “Secret Ingredient” to professional scheduling: always include a version history and reason for change at the top of your appointments. Improve clarity, keep a record of changes, and hold participants accountable with this simple SSW Rule.

Chat first before changing others’ code | Adam Cogan

Changing someone else’s code? Don’t just dive in! Adam explains why it’s important to check the source history and talk to the original developer before making changes. A quick chat can save headaches and keep everyone on the same page. Perfect advice for devs working in teams!

SSW TimePro – Create a new tenant | Jeoffrey Fischer

Learn how to provision a new tenant in TimePro and sync it with an external Dynamics 365 CRM system.

How to Report Bugs in Seconds | Brady Stroud

Tired of tedious bug reporting? Watch how Brady uses YakShaver.ai to turn a quick screen recording into a professional PBI instantly.

White space – Tips for recording demo | Adam Cogan

Awkward pauses can ruin an otherwise good presentation. In this video, Adam shares a simple tip to handle white space during demos and recordings. By telling your audience what’s about to happen, you avoid silence, cut out useless fillers, and sound more confident. Perfect for product demos, meetings, or presentations on any stage.

Don’t throw things over the fence until you’ve done what you can | Adam Cogan

“Throwing it over the fence” means passing your work or problem to others. This short video delivers one clear message: before you hand something off, do what you can yourself. It’s a simple reminder about responsibility, effort, and ownership in work, teamwork, and daily life.