Posts by Pam Pan
3 Tips for Better Video Recordings | Adam Cogan
Great coaching can dramatically improve how you present, communicate, and learn. In this video, Adam Cogan shares 3 practical coaching tips that SSW uses every day—from onboarding and role plays to improving video delivery. He explains why having a coach matters, why immediate interruption beats delayed feedback, and how repeating corrections helps lock in better habits.
Read MoreTinaCMS + Fumadocs: Bring Visual Editing to Your Docs | Hark Singh
Discover how to connect Playwright with AI agents and unlock powerful workflows.
Read MoreStop Using 👍 Wrong in Teams | Adam Cogan
A quick communication tip from Adam Cogan: don’t use 👍 as a catch-all response when someone assigns you a task in Teams, Slack, or Google Chat. In the example Adam gives, if a task will take about five minutes, a thumbs up is too ambiguous because it does not clearly say whether you’ve read it, agree with it, are doing it now, or will do it later. Instead, use 👍 for agreement, 👀 to show you’ve seen the task and are actively working on it, and then replace 👀 with ✅ once the task is done. It is a small change, but it removes ambiguity and cuts down unnecessary follow-up messages.
Read MoreHow to record a done video in SSW | Sylvia Huang | SSW Rules
Sylvia Huang from SSW shares her SSW Cultural Exchange experience from Hangzhou, China to Australia
Read More4 Essential Sales Tips for Engineers | Adam Cogan
Not a salesman? No problem. Adam Cogan shares 4 practical tips to help engineers navigate sales meetings with confidence. Learn how to stop “selling” and start solving, how to talk numbers without the awkwardness, and why being transparent about your process wins more clients.
Read MoreDo you explain why you’ve deleted or updated an appointment? | Adam Cogan | SSW Rules
Ever wonder why a meeting was moved or cancelled? Adam Cogan explains the “Secret Ingredient” to professional scheduling: always include a version history and reason for change at the top of your appointments. Improve clarity, keep a record of changes, and hold participants accountable with this simple SSW Rule.
Read MoreChat first before changing others’ code | Adam Cogan
Changing someone else’s code? Don’t just dive in! Adam explains why it’s important to check the source history and talk to the original developer before making changes. A quick chat can save headaches and keep everyone on the same page. Perfect advice for devs working in teams!
Read MoreSSW TimePro – Create a new tenant | Jeoffrey Fischer
Learn how to provision a new tenant in TimePro and sync it with an external Dynamics 365 CRM system.
Read MoreHow to Report Bugs in Seconds | Brady Stroud
Tired of tedious bug reporting? Watch how Brady uses YakShaver.ai to turn a quick screen recording into a professional PBI instantly.
Read MoreWhite space – Tips for recording demo | Adam Cogan
Awkward pauses can ruin an otherwise good presentation. In this video, Adam shares a simple tip to handle white space during demos and recordings. By telling your audience what’s about to happen, you avoid silence, cut out useless fillers, and sound more confident. Perfect for product demos, meetings, or presentations on any stage.
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