How To Use Microsoft Lync 2013 Features
Bit.Ly/Software-Phone

How To Use VOIP Phones (Integrated with Microsoft Lync 2013)
Bit.Ly/Physical-Phone

SSW’s own Brooke Rooney walks us through the ins and outs of using Microsoft Lync 2013 when integrated with an office VOIP phone system.

About the speakers

About the speakers

Communications Master

Brooke Rooney is the Office Administrator and Personal Assistant of Adam Cogan here at SSW. Though her main role is to make sure Adam’s professional world is running smoothly and efficiently, she also enjoys being able to interact with and motivate the rest of the guys on a daily basis here at the office. She’s a native of Knoxville, Tennessee (yes, she uses the word y’all whenever possible) and received her Bachelors in English Literature from MTSU in Nashville, Tennessee in 2011. Traveling, acting, reading, and writing are her main hobbies, though nothing on earth can top her love for anything and everything Lord of the Rings.

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