The best way to handle requests from your boss | Jonty Gardner

Managing deadlines can be tricky, let’s find out how to deal with unexpected changes to project priorities.

00:00 | Introduction
00:49 | Unplanned Tasks
01:13 | Adding an unexpected PBI
01:34 | Overall Benefits
02:10 | Conclusion

🔗 Links: Rule: https://ssw.com.au/rules/unexpected-r…
Need help? https://ssw.com.au/ssw/Consulting

🌐 Follow us:
LinkedIn: https://linkedin.com/company/ssw/
Twitter: https://twitter.com/ssw_tv
Facebook: https://facebook.com/SSW.page
Instagram: https://instagram.com/ssw_tv
Tiktok: https://www.tiktok.com/@ssw_tv

👋 Get in touch: Jonty Gardner – SSW Video Producer
About: https://www.ssw.com.au/people/jonty-g…

For more information about SSW’s consulting services, please visit https://ssw.com.au/

#sswrules #scrum #deadline #planning #tech #microsoft #priorities #videoediting

V7 – Bahjat

About the speakers

Jonty Gardner

Jonty is a talented and experienced professional with a background in digital media production across a variety of platforms and channels. He excels in team collaboration, customer and stakeholder engagement, and consistently demonstrates strong communication skills.

With a diverse portfolio of experience in industries such as weddings, film, education, and travel photography, Jonty brings a wealth of expertise to our team at SSW. He embraces a mindset of continuous growth and strives for excellence in all he does.

When not in the office, Jonty actively cultivates his skills and well-being, dedicating time to honing his filmmaking craft, participating in athletic pursuits like half-marathons, and spending quality time with friends and family.

Stop Using 👍 Wrong in Teams | Adam Cogan

A quick communication tip from Adam Cogan: don’t use 👍 as a catch-all response when someone assigns you a task in Teams, Slack, or Google Chat. In the example Adam gives, if a task will take about five minutes, a thumbs up is too ambiguous because it does not clearly say whether you’ve read it, agree with it, are doing it now, or will do it later. Instead, use 👍 for agreement, 👀 to show you’ve seen the task and are actively working on it, and then replace 👀 with ✅ once the task is done. It is a small change, but it removes ambiguity and cuts down unnecessary follow-up messages.

How to record a done video in SSW | Sylvia Huang | SSW Rules

Sylvia Huang from SSW shares her SSW Cultural Exchange experience from Hangzhou, China to Australia

4 Essential Sales Tips for Engineers | Adam Cogan

Not a salesman? No problem. Adam Cogan shares 4 practical tips to help engineers navigate sales meetings with confidence. Learn how to stop “selling” and start solving, how to talk numbers without the awkwardness, and why being transparent about your process wins more clients.

Do you explain why you’ve deleted or updated an appointment? | Adam Cogan | SSW Rules

Ever wonder why a meeting was moved or cancelled? Adam Cogan explains the “Secret Ingredient” to professional scheduling: always include a version history and reason for change at the top of your appointments. Improve clarity, keep a record of changes, and hold participants accountable with this simple SSW Rule.

Chat first before changing others’ code | Adam Cogan

Changing someone else’s code? Don’t just dive in! Adam explains why it’s important to check the source history and talk to the original developer before making changes. A quick chat can save headaches and keep everyone on the same page. Perfect advice for devs working in teams!

SSW TimePro – Create a new tenant | Jeoffrey Fischer

Learn how to provision a new tenant in TimePro and sync it with an external Dynamics 365 CRM system.

How to Report Bugs in Seconds | Brady Stroud

Tired of tedious bug reporting? Watch how Brady uses YakShaver.ai to turn a quick screen recording into a professional PBI instantly.

White space – Tips for recording demo | Adam Cogan

Awkward pauses can ruin an otherwise good presentation. In this video, Adam shares a simple tip to handle white space during demos and recordings. By telling your audience what’s about to happen, you avoid silence, cut out useless fillers, and sound more confident. Perfect for product demos, meetings, or presentations on any stage.

Don’t throw things over the fence until you’ve done what you can | Adam Cogan

“Throwing it over the fence” means passing your work or problem to others. This short video delivers one clear message: before you hand something off, do what you can yourself. It’s a simple reminder about responsibility, effort, and ownership in work, teamwork, and daily life.