Do you know when to ask for help? – https://www.ssw.com.au/rules/ask-for-… Teamwork – Do you manage up? (Give a recommendation) – https://www.ssw.com.au/rules/do-you-m…
When you’re working, you will encounter issues that block you from progressing, and force you to do some googling, and investigation on how to move forward. These moments can be stressful, especially for junior developers and the question arises, “When should I ask for help?”
When do you ask for help?
As everyone’s struggles are different and everyone’s way of handling pressure differs, it’s hard to provide a useful metric for when to ask for help. However, here’s a general rule to follow:
If you are halfway through the allocated time of a PBI and you’ve been blocked the entire time, and you haven’t spoken to anyone that is a problem.
For example, if a task is 2 days long and you haven’t been able to get anything done on the first day… You should be asking for help. If you aren’t then that’s a smell. 💩
Do your due diligence
Before asking for help, ensure you’ve done your due diligence and exhausted your usual avenues for unblocking yourself. This concept is critical when trying to talk with senior developers because their time is valuable. You need to start your communication with a senior prepared and make it clear that you’ve tried to help yourself first. Often by doing this, you’ll also resolve your own problem.
Here are some things developers should do before asking for help:
- Try Googling it
- Check Stack Overflow
- Read the documentation e.g. Microsoft Docs
Explore the code e.g.
- Look at pages that do similar things
- Put breakpoints and check the values to see if you can figure out little bits
- Debug systematically by checking a tiny part, confirming your understanding, then moving to the next part
- Try to resolve it yourself a few times
- Explain the problem to yourself
Prepare to talk to a senior
If you still feel you’re blocked, it’s time to prepare to talk to a senior. Do the following:
- Draft an email with what you’re trying to do and screenshots. Include options and what your recommendation is
- Make a call to someone and share screens to review your email
- Remember to bring this up in your daily scrums too as a roadblock
|| Subscribe for more content from SSW TV ||
|| Press like and leave a comment below to let us know how we’re doing ||
Twitter ↴ https://twitter.com/ssw_tv
Facebook ↴ https://www.facebook.com/SSW.page
See more videos at http://tv.ssw.com
For more information about SSW’s web application consulting services, please visit https://www.ssw.com.au/ssw/Consulting/Web-Applications.aspx
Created by SSW TV | Videos By Developers, For Developers
v3 – Jonty
About the speakers
Piers is a Solution Architect with more than 7 years experiences in databases and software development. He is especially proficient in Scrum, .Net, Azure, SQL, DevOps and GitHub.
He has been involved in many industries including Retail, Logistics and Job Management. When it comes to developing software, Piers has a passion for efficient development processes, designing quality solutions and building robust software architecture. He is very interested in understanding the way systems work and coming up with innovative solutions to complex problems.
He speaks Chinese and has a keen interest in China. In particular, he is passionate about the successful management of Chinese IT teams and is one part of the bridge that connects SSW Australia and SSW China.
Tech News #26 | Adam Cogan | User Group
Adam Cogan brings you the most important and recent tech news, including the release of .NET 8 preview, updates on Azure Open AI Service, GitHub, and AWS, and the rebranding of Netlify CMS. He also introduces the new, faster version of Microsoft Teams.
Simply Remote Testing with Dev Tunnels | Daniel Mackay | SSW Rules
Find out how to expose a locally running application over the internet for testing and design feedback.
Content Creation 101 – A Creative’s Guide | Richard Campbell and Adam Cogan | Tech Chat
Storytelling and content creation can be daunting and complex endeavour.
Tech News #25 | Adam Cogan | User Group
Microsoft are integrating GPT3 into Teams, Office, Bing basically everything, Gatsby has been acquired and Notepad which was built in 1983, now has tabs, that’s only 40 years all this and more in SSW Tech News
Launch your developer career into space | Piers Sinclair | .NET User Group
There are many different technologies and programming languages to choose from and a vast amount of information to sift through. So, where do you begin?
Spawn an Online Game with Blazor, .NET 7 and Clean Architecture in under 60 minutes | Luke Parker | SSW User Groups
Full Stack Web Developers are commonplace, but what if you were told those very skills can directly translate to building an online game?! 🎮
Master Video Editing Terms with Adam and Eve Cogan | SSW Rules
It’s important for anyone involved to know the basic video editing terms to keep feedback clear and concise.
Boost Productivity: Say Goodbye to Time Wasting with this Simple Trick – No Hello | SSW Rules
Please don’t say just ‘Hello’ in chat. It’s as if you called someone on the phone and said “Hi!” and then put them on hold!
Augmented reality and the future of devices with Richard Campbell and Ulysses Maclaren
Phones have ruled our digital experience for over a decade. But where will we go for information and how will we expect it to be delivered?
Building inclusion into organisations with Sammy Herbert and Penny Walker | NDC Sydney 2022
This session will cover Sammy’s 3-year journey of starting in a small company and building it to become a multi-award winning organisation