When you’re working, you will encounter issues that block you from progressing, and force you to do some googling, and investigation on how to move forward. These moments can be stressful, especially for junior developers and the question arises, “When should I ask for help?”
When do you ask for help?
As everyone’s struggles are different and everyone’s way of handling pressure differs, it’s hard to provide a useful metric for when to ask for help. However, here’s a general rule to follow:
If you are halfway through the allocated time of a PBI and you’ve been blocked the entire time, and you haven’t spoken to anyone that is a problem.
For example, if a task is 2 days long and you haven’t been able to get anything done on the first day… You should be asking for help. If you aren’t then that’s a smell. 💩
Do your due diligence
Before asking for help, ensure you’ve done your due diligence and exhausted your usual avenues for unblocking yourself. This concept is critical when trying to talk with senior developers because their time is valuable. You need to start your communication with a senior prepared and make it clear that you’ve tried to help yourself first. Often by doing this, you’ll also resolve your own problem.
Here are some things developers should do before asking for help:
- Try Googling it
- Check Stack Overflow
- Read the documentation e.g. Microsoft Docs
Explore the code e.g.
- Look at pages that do similar things
- Put breakpoints and check the values to see if you can figure out little bits
- Debug systematically by checking a tiny part, confirming your understanding, then moving to the next part
- Try to resolve it yourself a few times
- Explain the problem to yourself
Prepare to talk to a senior
If you still feel you’re blocked, it’s time to prepare to talk to a senior. Do the following:
- Draft an email with what you’re trying to do and screenshots. Include options and what your recommendation is
- Make a call to someone and share screens to review your email
- Remember to bring this up in your daily scrums too as a roadblock
|| Subscribe for more content from SSW TV ||
|| Press like and leave a comment below to let us know how we’re doing ||
Twitter ↴ https://twitter.com/ssw_tv
Facebook ↴ https://www.facebook.com/SSW.page
See more videos at http://tv.ssw.com
For more information about SSW’s web application consulting services, please visit https://www.ssw.com.au/ssw/Consulting/Web-Applications.aspx
Created by SSW TV | Videos By Developers, For Developers
v3 – Jonty
About the speakers
Piers is a Solution Architect with more than 7 years experiences in databases and software development. He is especially proficient in Scrum, .Net, Azure, SQL, DevOps and GitHub.
He has been involved in many industries including Retail, Logistics and Job Management. When it comes to developing software, Piers has a passion for efficient development processes, designing quality solutions and building robust software architecture. He is very interested in understanding the way systems work and coming up with innovative solutions to complex problems.
He speaks Chinese and has a keen interest in China. In particular, he is passionate about the successful management of Chinese IT teams and is one part of the bridge that connects SSW Australia and SSW China.
“Less is more” is a popular concept in design and aesthetics, which suggests that simplicity and minimalism can be more effective and powerful than complexity and abundance.
Tech News #33 | Tech News #33 | GitHub Universe 2023, NextJS 14, Microsoft Ignite and xAI launches “Grok”
Dive into the latest Tech News! Microsoft makes groundbreaking AI announcements, GitHub Universe Copilot , and more exciting updates. Join host Adam Cogan as he discusses these developments and provides insights. Stay up-to-date with the fast-paced world of technology!
Join SSW Software Engineer Tylah Kapa and see your code will go from zero to a live website in seconds.
A person’s signature is extremely valuable. Getting a signature is hard work. Salespeople use all sorts of euphemisms to avoid that confronting request: “…if you could just sign here…”
Requesting a signature (or just an initial) on non-contractual type documents (especially screenshots, mockups, or data-schemas) is very beneficial.
Dive into the latest Tech News! Microsoft makes groundbreaking AI announcements, Copilot Copyright Commitment for customers , and more exciting updates. Join host Adam Cogan as he discusses these developments and provides insights. Stay up-to-date with the fast-paced world of technology!
Are you ready to take your GPT game to the next level? Join Adam Cogan and learn invaluable tips and tricks that will help you master the AI revolution. In this presentation, Adam will show the awesomeness of ChatGPT, including prompt engineering for developers and marketers. Then Adam will also showcase the wonders of the OpenAI API and demonstrate how developers can leverage it to its full potential.
Calum Simpson explores the fascinating world of chat GPT and its creative applications. From smart home automation to content generation. Discover how chat GPT can output commands and instructions for other systems, making your home smarter and more efficient. Witness the potential of automated content generation and its impact on your productivity. Get inspired and join the future of innovation!
A comprehensive video guide to creating chatbots with ChatGPT. Discover the power of the OpenAI API, its ability to generate intelligent responses, and the step-by-step process of building effective chatbots. Enhance user experience and save time by harnessing the natural language processing capabilities of ChatGPT.
Dive into the latest tech news! Microsoft makes groundbreaking AI announcements, Apple unveils its Vision Pro, and more exciting updates. Join host Adam Cogan as he discusses these developments and provides insights. Stay up-to-date with the fast-paced world of technology!
Join Matt Wicks from SSW TV as he interviews Simon Painter, a Senior Developer at Müller Dairy and self-proclaimed Code Monkey with over a decade of experience.